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If I'm VIP, why can't I download files?

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4 replies to this topic

#1
Taigan

Taigan
  • VIP
  • Recognised
  • 215 posts
  • Local time: 05:54 AM
  • Exams: May 2011
  • Lebanon

Current mood: None chosen
Hey IBS. I've recently become a VIP but I still cannot download files. Why is this? Is there something I'm forgetting??
I've tried but it says "An Error Occurred
You do not have permission to download this file"
Thanks for your help.

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#2
Ruan Chun Xian

Ruan Chun Xian

    永燕在心 ♥ C'est L'amour

  • IBS Alumni
  • Impressive
  • 1,411 posts
  • Local time: 09:54 AM
  • Exams: May 2006
  • Vietnam

Current mood: Busy
It comes down to the fact that IBS is a community and we want to encourage long term stays from our users. While the minimum requirement is 100 posts to VIP but we also look at the length of time you've been on the forum. We don't encourage people to get quickly get 100 posts for the sake of gaining VIP status because from experience, it means the person would just never show up again after they have access to the files. So when this does happen we can restrict your access until we feel that you would stick around with or without the VIP. Yes, we know that the download is one huge factor that bring in members but we want people to realise that is not what the VIP group is for. VIP isn't about getting the files, you have the subscription for that. This may sound personal (it is), but many VIP are hand-picked which is why out of 13700 members we only have ~200 VIPs.

So what I'm saying is, you need to prove to be a member of the community to be VIP. A member who is active in the beginning for the sake of VIP access and would become inactive after VIP is of little use to us. In a nutshell, we want to know you're here to stay (for a reasonable amount of time) before we VIP you fully.

#3
Taigan

Taigan
  • VIP
  • Recognised
  • 215 posts
  • Local time: 05:54 AM
  • Exams: May 2011
  • Lebanon

Current mood: None chosen
OK, while this is slighty frustrating, I understand completely. Thank you for your help Ruan! I'll keep to IBS in the meanwhile...

#4
Ruan Chun Xian

Ruan Chun Xian

    永燕在心 ♥ C'est L'amour

  • IBS Alumni
  • Impressive
  • 1,411 posts
  • Local time: 09:54 AM
  • Exams: May 2006
  • Vietnam

Current mood: Busy
Honestly? You just started IB, the files won't be hugely helpful yet.

And *points to sig about my name* :P

#5
Mahuta ♥

Mahuta ♥

    ღ 3rd most cynical staff member ღ

  • Administrator
  • IBS Jim-Dandy
  • 2,672 posts
  • Local time: 03:54 AM
  • Exams: May 2009
  • Tunisia

Current mood: Happy
Another point I just have to mention, the posts that supposely give you VIP should be useful and not just replying for the sake of saying something. As a matter of fact, asking for help as well as giving should have got you VIP properly.

*sorry Hien, I had say that part* :P






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