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VIP subscription failed, need help!


WhiteCoffee

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Hey,

How long ago did you make the payment? Based on the experiences of other members, it seems that this does not go through immediately. I suggest you wait for a while and see if it updates itself. If not, your best bet is to PM Graeme (the super admin) with your paypal address and explain the situation so he can look through the records of payments the site has received. You can then be changed into a VIP Subscriber as opposed to a basic member manually.

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This has been resolved. There was a technical problem with the link between IB Survival and Paypal. Basically paypal didn't send the notification to IB Survival so your account didn't get automatically upgraded.

Apologies for the delay! :)

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